Accommodation (Housekeeping) from First Choice Learning College

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Accommodation (Housekeeping)

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Accommodation (Housekeeping)

STUDENT PROFILE

This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills.

COURSE OUTLINE

GUEST SERVICES -ACCOMMODATION (HOUSEKEEPING) SERVICES

The course is made up of five elements:

Element One: Provide a Housekeeping Service
The student will be able to provide a housekeeping service within a designated area of work,
understanding the importance of security, hygiene, cleanliness and organisational standards in
order to maintain guest satisfaction and comfort.

Element Two: Maintain Housekeeping Supplies
The student will be able to maintain housekeeping supplies at the optimum level, within a safe
and secure environment, and must understand how a shortage of supplies impacts negatively
on providing the housekeeping service.

Element Three: Maintain Housekeeping Services
The housekeeper must be able to maintain the housekeeping standards through effective staff
management and procedures.

Element Four: Control Linen for External Laundry
The student will be able to control linen for external laundry understanding the importance of
hygiene, cleanliness and good control systems.

Element Five: Maintain a Clean Linen Supply
The student will be able to maintain a clean linen supply, safely, securely and hygienically, and
understand the importance of this for the organisation and the customer.

DURATION
Students may study over any timescale of up to one year. To complete the course will take in the region of 60-80 hours of study.

STUDY PACK
Your study pack contains everything required to complete your course and no further purchases are necessary.

ASSESSMENT
This course is assessed through a series of tutor marked assignments. No attendance at an exams centre is required.

ACCREDITATION

The course is accredited at level 2 by ASET, a leading awarding body recognised by the UK Qualifications and Curriculum Authority.

SUPPORT
Students receive tutor support for a full one year from registration plus unlimited access to the student helpline during working hours.