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Mediation & Negotiation

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Mediation & Negotiation

This course is designed to equip the student with the skills needed to facilitate and mediate conflict in their day to day business function, or within the community.

The aim of the course is to summarise some of the basic guidelines for untrained people who may become involved in negotiation or mediation in group conflicts whether social, economic or industrial.

Training in negotiation and mediation is aimed at helping change to come about with as little violence or industrial unrest and disorganisation as possible.

Negotiation does not guarantee peaceful or just solutions but, compared with violence, or industrial disorganisation, it offers more constructive opportunities for accommodating conflict. Violence often achieves short-term immediate success, but its destructive impact on society leaves a legacy of hatred and revenge which can inhibit or totally prevent long-term social or industrial harmony.

Entry Requirements

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Course Syllabus

Skills and Understanding

Conflict and Anger

Listening

Handling Conflict

Negotiation

Mediation

Other Considerations

Discussion And Group Work

Tutor Support

With this course you will have unlimited access to your own personal tutor who specialises in their field of study. It is your personal tutor's role to ensure that you receive constructive feedback and to deal with any queries you may have. You are more than welcome to telephone, fax or email your personal tutor.

You will also have access to a dedicated and friendly team of administrators and course advisors who offer sound and professional guidance and advice when you need it. This ensures that you will never feel neglected and that you will always succeed!

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 60 hrs.

Qualifications

Qualification 1: Mediation & Negotiation Certificate

Mediation & Negotiation Certificate issued by Stonebridge Associated Colleges, entitling you to use the letters SAC Cert after your name.

Additional Information

Assessment Method

After each lesson there will be a question paper, which needs to be completed and submitted to your personal tutor for marking. This method of continual assessment ensures that your personal tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

What's Included